Welcome to Swift!

We are delighted that you have chosen to join us and we look forward to a long, happy and successful relationship with you. Finance can be notoriously complex in its ‘technical’ language, which is why at Swift, we firmly believe in making everything we do as easy to understand as possible, using everyday language.That’s why we have created our Welcome Pack to be as straight-forward as we can so that you can understand exactly ‘what’s what’ at a glance. Of course, if you have any questions, please do not hesitate to contact us.

Inside your Welcome Pack you will find all the information you need to make you feel at home with Swift. All our charges have been set out in a clear and easy to read manner so you know exactly what you will be paying. If, for any reason, you have a complaint (and we sincerely hope that this will never happen with Swift’s superb levels of service), then you can see, step-by-step, what to do.

By choosing to be with Swift, you have the security of being with a company with over 25 years of experience in the Secured Loans and Mortgages market.We are funded by many of the leading banks in the UK. Swift Group are regulated by the Financial Services Authority, and licensed by the Office of Fair Trading.We are also subject to the jurisdiction of the Financial Ombudsman Service, giving you the reassurance of knowing you are dealing with a safe and reputable company.

You will also experience Swift’s very different approach to our customers – we will always treat you as a person, not a file number. As part of our pledge to give you first-class service, you will always talk to real people, not machines, based right here in the UK.That’s a guarantee. At Swift, we cherish our hard-won reputation for impeccable service, integrity, quality, stability, reliability and flexibility.That’s why so many people, just like you, choose Swift.

To find out more about us visit www.swift.co.uk.

Welcome aboard!