If you currently have a mortgage or secured loan with Swift, the following information will help you if you need to contact us regarding your account.

All New Swift Borrower Welcome Pack

Swift are pleased to announce the launch of our new Borrower Welcome Pack.

It contains a copy of our Welcome Letter and a Borrower Booklet which you may find useful.

The booklet gives you a little more information about Swift, a brief explanation of the products we offer and useful contact information.

We hope it will also provide answers to any questions you may have as a valued Swift customer.

If you wish to download a copy of the Welcome Letter please click here

If you wish to download a copy of the Welcome Booklet please click here

We hope you find this new information useful.

Information requests

Please contact Customer Services on
0845 074 8811 if you wish to:

  • Request a direct debit instruction.

  • Request a paying-in book.

  • Request an early repayment figure
    (these must be made in writing, by faxing or by email).

  • Discuss any other details regarding your loan account.

Make a card payment

If you wish to make a payment to Swift using your debit or credit card, please click here

We do not make a charge for this service.

This method of payment is not available for redemptions.

If you wish to receive monthly payment reminders from Swift, or amend an existing reminder please click here

IF YOU ARE EXPERIENCING FINANCIAL DIFFICULTIES, PLEASE CLICK HERE.

Swift Advances plc is an appointed representative for insurance mediation activities only of Swift 1st Limited which is authorised and regulated by the Financial
Services Authority. Swift Advances plc and Swift 1st Limited are both registered in England under company numbers 1800474 and 5020019 respectively.